Our Values
Mercy in Action was never planned, but came about after founders John and Allison Todd had an unexpected encounter with five street boys during a trip to the Philippines in 1995. The boys hadn’t eaten for three days and were begging on the streets. Moved by the plight of children the same age as their son, John and Allison took them for a meal of chicken and rice.
In 2003 Mercy in Action became a registered charity as we began working amidst some of the poorest communities in the Philippines. From those 5 street kids we grew into working with hundreds of homeless children who were being neglected, abused and trafficked on the streets. Many of them have now been supported into education, employment and housing.
Working closely within these marginalised communities we were seeing the underlaying causes of poverty that had allowed children and families to become vulnerable to abuse and exploitation. As a result we grew to encompass projects which are vital for whole communities. Not just responding to a crisis but keeping our focus on long term solutions, advocacy and prevention. Our schooling programme grew to support at-risk children and youth through their entire education, our advocacy for the poor within the local government grew as well as skills training, housing and mentoring for parents and young adults.
Over the years we began to see homelessness and food insecurity rising in the UK. With a growing vision and team our first UK project was launched in 2016 by Laura and Tim Jones. They brought with them 12 years of experience fostering and supporting young mums and babies. Laura and Tim founded Petra Project, providing homely, safe and nurturing housing for homeless mums and babies. After the first home was established in Bath, Petra has grown steadily and now incorporates five houses, a moving on apartment, community support groups, support workers and volunteers.
In 2019 we expanded again with Allison launching Clothesline, a project aimed to provide free quality clothing, shoes and school uniforms to children and young people facing hardship. Shortly after opening we began to see first-hand how food insecurity was impacting our communities. As a result, we partnered with Fareshare south west and opened Action Pantry. Providing fresh food to families who need it, it whilst preventing food waste.
As our projects in the UK and the Philippines continue to grow, our heart behind each one remains the same. Mercy is more than a feeling, it’s an action. For each life we encounter we want to show the same value, love and kindness that John and Allison showed to 5 street children all those years ago.
who we are
None of the work that we do would be possible without our hardworking team leaders. Working alongside them is an amazing group of staff, volunteers and ambassadors.
Safeguarding
Safeguarding is everybody’s responsibility
Mercy in Action is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.
At MiA we support a culture that enables employees, volunteers and clients to feel confident about raising concerns about their own and others’ safety and well-being.
We have a zero-tolerance approach to anyone who causes harm or abuse and will thoroughly investigate and respond to any concern and, where appropriate, report such matters to the police and/or local authorities.
MiA regards safeguarding as everybody’s responsibility. Practical ways in which we safeguard our employees, volunteers and clients include:
Safer recruitment procedures
Up to date training for all staff and volunteers
A robust safeguarding policy which needs to be read, understood and signed prior to commencing employment
Effective management to staff and volunteers through supervision, support and training.
Clear procedures to follow when concerns are raised
Working in partnership with other organisations to effectively safeguard and promote the welfare of children, young people and adults at risk
Ensure that confidential, detailed and accurate records of all safeguarding concerns are maintained and securely stored
Our policy will be reviewed annually, or in response to changes in legislation and/or government guidance or significant internal changes.
A copy of our safeguarding policy is available on request.
For further information
If you are a member of staff or volunteer of the MiA, you can report a safeguarding concern to our DSL safeguardingmia@mercyinaction.org.uk. Or, if you wish to report a whistle blowing concern confidentially, you can email a.todd@mercyinaction.org.uk.
If you have any concerns regarding safeguarding, please fill out the Safeguarding Concern Form attached above and email it to safeguardingMiA@mercyinaction.org.uk.